Shipping policy

📦Last updated 04/03/26  – LOCAFCA

At L0CAFCA, we work with international production partners to offer you high-quality products.

Processing time:

  • 2 to 5 business days to prepare your order.

Estimated delivery time:

  • 10 to 15 business days after shipment.

Important:

  • Delivery times may vary depending on demand, destination, or circumstances beyond our control (customs, carriers, peak seasons).
  • A tracking number will be provided once your order has been shipped.

🔄 Returns & Refund Policy

Your satisfaction is important to LOCAFCA.

Return conditions:

  • You have 14 days after receiving your order to request a return.
  • The product must be unused and in its original condition.

Damaged or incorrect items:

  • If you receive a defective or wrong item, please contact us with photo proof.
  • We will offer a replacement or a full refund at no additional cost.

Exceptions:

  • Personalized or discounted items are non-refundable (unless defective).

Return shipping costs:

  • Return shipping costs may be the responsibility of the customer unless the error is on our side.

❌ Cancellation Policy

  • Orders can be canceled within 12 hours of purchase.
  • After this period, the order is already being processed and cannot be canceled.

📍 Order Tracking Policy

  • Once your order has been shipped, you will receive an email with a tracking link.
  • Tracking information may take a few days to update.

⚠️ Liability Disclaimer (Delays)

LOCAFCA is not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • High-demand periods (e.g., holidays)

We always do our best to ensure fast delivery.

📩 Customer Support

If you have any questions, feel free to contact us:

  • Email: Lochardmcafcaj@gmail>com

Response time: 24 to 48 business hours.